daniela navaes

UX & INNOVATION LEAD

The Digital Experiences of People with Neurodegenerative Diseases

Over the past 3 years, I’ve been part of a team researching and designing a new multi-medical device solution for improving the quality of life of people with a major neurodegenerative disease.

As a key member of the Research & Design team, my responsibilities were the following:

User-Centred Investigation: I conducted thorough secondary and primary user research to understand the experiences and challenges faced by patients, HCPs and nurses, both in life and using the device.

Symptom Impact Analysis: I understood on how the unpredictable nature of neurodegenerative disease symptoms affected patient’s daily life and device usage.

Usability Evaluation: I assessed the usability of the device and associated materials, identifying areas of difficulty and opportunities to innovation and improvement.

Real-World Application Analysis: I explored the practical challenges of using the device in home settings, including device portability, medication management, and adverse reactions.

Identifying Pain Points: I uncovered key pain points for both patients and HCPs.

Data Synthesis and Presentation: I analysed and synthesised findings into clear summaries and actionable insights, both internally and to major stakeholders.

Collaboration with Design Team: I collaborated with the Design to action these findings and insights into tangible outcomes for retesting and implementation.

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